Thursday, August 27, 2015

Don't mean to pitch about it...

“It was the worst of times. It was the best of times. It was the age of wisdom, it was the age of foolishness… it was the season of light, it was the season of darkness, it was it was the spring of hope, it was the winter of despair, we had everything before us, we had nothing before us
Charles Dickens wrote this opening paragraph for his book “A Tale of Two Cities” referring to the turmoil in London and Paris during the French Revolution but for anyone working in an advertising agency, this paragraph aptly describes the mood of our workplace during an agency pitch.
You see, a pitch brief brings with it a complex tapestry of emotions. Hope and fear. Dread and excitement. Liberation and restraint. Highs and lows. For me, these dichotomous emotions are especially fresh right now because we are in the end stages of a massive pitch which is due next week.
To illustrate the drama that we live through when a pitch brief comes, I am going to share some of my Facebook status updates and internal emails over the last month.

August 4th 2015
From: Planning Dept.
To: @creativeall, Account Director
Subject: XXXX PITCH!

Guys,
We have received a pitch brief for XXXX brand.  The planning team is working on a basic strategic understanding and will share the brief and way forward with you in 3 days time. Please do not come and harass us before this. I know you all are excited and so are we. But let us work it out.




August 4th 2015 
From: Account Director
To: Planning Dept.
Subject: RE:XXXX PITCH!

Dear Planning Department,
Thanks for the email. We have set up a time later today for you to take us through the strategic framework. How does 4PM sound?
Cheers!

 August 4th 2015
From: Planning Dept
To: Account Director
Subject: RE:RE:XXXX PITCH!

Are you nuts? We asked for 3 days!

Aug 4th 2015.
From: Account Director
To: Planning Dept.
Subject: RE:RE:RE:XXXX PITCH!

You owe me from the time I covered that focus group for you so you could go see “Bhajrangi Bhaijan.” The Creatives are ready to get started.
Pleeeeasse?

August  6th 2015
4PM

Facebook Status: I’m fairly certain Mick Jagger wrote “Satisfaction” about the day I’m currently having. Best brainstorm ever!”

Aug  6th 2015
9:30PM

Facebook Status: Still brainstorming. Hour 8. At least my lipstick is bringing out the red in my eyes.

August 9th 2015
11 AM
From: Planning Department
To: @agencyall
Subject: Rotting Donuts on my desk

MY DESK HAS DONUTS LEFT ON THEM FROM LAST NIGHT AND I AM NOW THE NEWLY APPOINTED “LORD OF THE FLIES!” They are following me everywhere I go!

Aug 9th 2015
11:01 AM
From: Account Director
To: Planning Dept
Subject: RE: Rotting Donuts on my desk

Want me to pull out the CCTV footage from last night? I bet it was (insert Junior Creative’s Name).

Aug 9th 2015
11:02 AM
From: Planning Dept
To: Account Director
Subject: RE:RE: Rotting Donuts on my desk

Simmer down Hitler. It was just donuts not a Soviet threat. But since you now owe me one, can I get one of those electric fly swatter bats?

Aug 15th
5:46PM

FB Status: Out and about interviewing Target Audience at Dolmen Mall. Was called “Aunty” at least 147 times by aforementioned TG and have perfected my frozen “this does not bother me” smile. Am I an AUNTY!?
This status is brought to you by the pint of Haagen Dazs I am currently drowning my sorrows in to.

Aug 16th:
9:30 AM

FB Status: I feel a deep and enduring love for my creative team colleagues. We have worked non-stop, almost every day for the last 2 weeks and the work is looking AMAZING!! Shout out to my peeps!

 Aug 17th
10AM:
From: Account Director
To: @planningall @creativeall
Subject: Concerns. Attention Needed.

Dear Planning and Creative,
I just saw the last round of KV’s and I think the logo is too small. Can we somehow change the copy to make the call to action first? Also please turn in your receipts for dinner ordered last week? And no, I cannot have “a carton of cigarettes” expensed!
Please revert on the same.  Thank you kindly.

Aug 17th
1PM
From: Account Director
To: @planningall @creativeall
Subject: Very disappointed.

Whoever thought it was a nice idea to put David Hasslehoff’s half nude body as my screensaver right before my client presentation, I just want to reiterate that this is a professional atmosphere and such actions are strictly unprofessional. I am pulling out the CCTV footage to pinpoint the culprit.

Aug 17th
2:15PM
From: Account Director
To: @planningall @creativeall
Subject: WHO TOOK MY CHAIR?

Aug 18th:
11AM
From: COO
To: @planningall, @creativeall
Subject: Conference Room. Now!

Teams,
We have had an informal run through and I feel like we need to push ourselves harder! The work is good but not up to the standard of excellence that this agency is accustomed to delivering. Please gather for formal feedback in the conference room at 11:30AM.

Aug 18th
12:14PM

Facebook Status: Here we go again! Look out ‘square one’ because we’re coming back to you!

Aug 19th:
4AM

Facebook Status: WORK ALLNIGHTER 2--- Driving away this morning I felt pangs of panic for my team members left at work. I could not shake the feeling that I should remember what they were wearing in case I need to describe them in detail to someone later on. Should I learn their heights?

Aug 20th
3:01 AM

Facebook Status: WORK ALLNIGHTER 3-- Still at work. I nearly tripped over in the hallway. A crease in the carpet. I know the work of a child ghost when I see it. Lack of sleep is a potent drug.

Aug 21st
2:15PM
From: Account Director
To: @planningall @creativeall
Subject: Run Through

All,
The run through was EXCEPTIONAL! COO loved all the work. Fabulous work guys. Almost at the finish line.
PS. I couldn’t help put notice that the logo wasn’t made bigger in the KV’s. And the call to action wasn’t brought out first in the copy. Can you please revert on the same? Thank you kindly.

August 27th
3PM
FB Status Update: Has a spare minute. Finally! Time to write that blog…


Friday, July 31, 2015

Stop the Insanity.

They say power corrupts and absolute power corrupts absolutely. This old adage finds plenty of examples in history—from power hungry dictators to giants of capitalism. Even religious clergy have been known to misuse the powers bestowed upon them to terrorize and intimidate the masses.
These days, especially in Pakistan, there is a new type of tyrant. One who makes it into our homes and lives totally unnoticed until it’s too late and there’s no escape.
I’m talking about the trash talking “critic/authority of everything” on social media. This type of person uses his or her power of free speech online to troll other FB pages and post negative comments about anything and everything… from restaurants to celebrities, small businesses to big ones, brands to ad campaigns. Don’t get me wrong, I’m all for free speech, but I believe that there is a fine line between constructive criticism and straight up abuse.

Here are the 3 types of trash talkers that I find most toxic

The “Whine-O”: Seen mostly on food blogs, the “whine-o” has never had a good dining experience. This person is always unsatisfied and has visual aids to prove it. The bread is always too cold, the soup too hot, the waiter too short, the atmosphere too atmosphere-y… nothing ever satisfies the “whine-o” until of course a coupon for a free meal is extended by the unlucky restaurant owner who is the victim of the day.
The Rent A Mob: Before any sort of news is validated or a piece of information is authenticated, these folks will amplify and spread misinformation across social media. Rumours of a coup? Karachi under martial law?... whatever it is,  they will hear it and spread it and tag their entire friends list in order to create mass hysteria. It’s not enough that they are misinformed, their aim is to involve their mom’s best friend’s older brother’s cousin and everyone in between is as well.
The “Authority” on Ads: This self-proclaimed authority with no actual experience will post critiques of ads that have little logic or reason. Reviews will just be a barrage of negativity supported by expletives and no real analysis. It tickles me when I read comments like “This was wayyy off brief” or “they obviously don’t know their consumer.” Yes we do. But not all ads are meant for you oh urban, 18-25 year old Facebook-er!


I think it's time we all take a moment to understand the great responsibility that comes with being netizens. Our words have the power to shape opinions as well as reputations and we owe it to ourselves and the entire online community to take a moment before posting.  Stop. Breathe. Walk away. And then (maybe) press return.